TSG primarily focus on data and revenue-driven behavior that increases the bottom line scores, with a specialized scorecard and allowing us to concentrate with all desirable actions. TSG can help you ensure you’re delivering this type of experience to your customers consistently, reliably in an effective manner. We have created to deliver ROI and basis on which it can be tailored to meet your accurate objectives. With these telecom mystery shopper and other related solutions, you can improvise the bottom line with satisfying increasing customer loyalty. We also work towards in defining, measuring and analyzing with a collective right data so you know you’re getting the results for all the methods used or changing the rules of current process.
Operational Excellence : Mystery Visits, Mystery Calls, Mystery Emails, Announced Audits
Price Tracking : Price Check Audits. Internal Controls : Internal Audits, FAVT.
Benchmarking : Competition Benchmarking, Cross Industry Benchmarking.